Question 1

How is rent paid?

Accepted Answer

Rent is paid on the first of the month through Rentec Direct portal. No cash payments are accepted.

Question 2

What if my rent is late?

Accepted Answer

Late fees may apply if rent is not paid by the due date. Please check your lease agreement for specific late payment policies.

Question 3

How do I submit a maintenance request?

Accepted Answer

You can submit a work order request HERE.(https://wkf.ms/3FsU14l) Emergency repairs should be reported immediately.

Question 4

What qualifies as an emergency repair?

Accepted Answer

Emergency repairs include issues such as flooding, no heat in winter, electrical hazards, or major plumbing leaks. Contact us immediately if you experience an emergency at 601-215-5562

Question 5

Can I make changes to my rental unit?

Accepted Answer

Any modifications, such as painting or installing fixtures, must be approved in writing by management before any changes are made. This includes the installation of security cameras, doorbells etc.

Question 6

How much notice do I need to give before moving out?

Accepted Answer

The required notice period is stated in your lease agreement, typically 30 or 60 days. Please submit a written notice before vacating.

Question 7

What is the process for getting my security deposit back?

Accepted Answer

After you move out, we will inspect the unit for damages beyond normal wear and tear. Any deductions will be itemized, and the remaining deposit will be returned within 45 days. CLICK HERE to view a reference price list for damages.

Question 8

Are pets allowed?

Accepted Answer

Pet policies vary by property. If your property allows pets, there is a $100 non-refundable deposit and additional $25 a month. Please check your lease agreement or contact management to confirm pet policies and applicable pet fees.

Question 9

Can I have a roommate?

Accepted Answer

All tenants must be approved through our screening process. If you want to add a roommate, they must complete an application and be approved before moving in.

Question 10

Why is there an application fee?

Accepted Answer

Application fee of $20 covers the cost of the background and credit check.

Question 11

Where can I apply?

Accepted Answer

You can apply to a specific property on our listings page or CLICK HERE (https://propertymanage.biz/apps/application_occupants.php?listing_id=59617673&u=60408)for our general application.

Question 12

Where can I view available properties?

Accepted Answer

Navigate to our available properties here.(https://propertymanage.biz/six16/rentals/listings)

Question 13

What services do you offer?

Accepted Answer

• Property management- residential & commercial. We provide comprehensive property management services, including tenant screening, lease management, rent collection, property maintenance, financial reporting, and compliance with local regulations.
 • Property Aquisition- we assist in finding properties that will generate income
 • Design services- we offer design services for short term rentals
 • Short term and midterm rental management

Question 14

How do you screen tenants?

Accepted Answer

Our tenant screening process includes background checks, credit checks, income verification, rental history, and reference checks to ensure reliable tenants.

Question 15

How is rent collected and distributed?

Accepted Answer

Tenants can pay rent online through our secure payment portal. We collect all rent payments into a single account, deduct management fees, and distribute the remaining funds to property owners.

Question 16

How do you handle maintenance requests?

Accepted Answer

Tenants can submit maintenance requests online and all requests are responded to within 24 hours. We coordinate with trusted vendors to ensure timely repairs and keep property owners informed of any major issues.

Question 17

What happens if a tenant doesn’t pay rent?

Accepted Answer

If a tenant fails to pay rent on time, we initiate a structured process, including reminders, late fees, and, if necessary, eviction proceedings in compliance with local laws.

Question 18

How are property inspections conducted?

Accepted Answer

We perform regular property inspections, including move-in, move-out, and periodic inspections (typically monthly), to ensure properties are well-maintained and tenants comply with lease agreements.

Question 19

What are your management fees?

Accepted Answer

Our fees vary based on the property type and services required. Typically, basic property management is 10%. Comepltely hands off management typically starts around 15%. Contact us for a customized quote tailored to your needs.

Question 20

Can I be involved in the tenant selection process?

Accepted Answer

Yes, property owners can be involved in the tenant selection process if they choose. However, we ensure that all selections comply with fair housing laws.

Question 21

How do I get started?

Accepted Answer

Contact us today for a consultation! We’ll discuss your property management needs and provide a customized plan to maximize your investment.
info@six16properties.com (info@six16properties.com)
610-215-5562

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